2017 Ram 3500 vs 2020 Chevrolet Silverado 3500HD
Reliability Side-by-Side
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Cost of Ownership
| Line Item | 2017 Ram 3500★ | 2020 Chevrolet Silverado 3500HD |
|---|---|---|
| Annual Maintenance | $600-1,200 (diesel), $400-800 (Hemi) - Higher for diesel due to specialized fluids and filters. | — |
| Moderate Repairs | $1,000-3,500 occasionally - Emissions system components and front-end work can easily fall into this range. | — |
| MPG (City/Hwy) | N/A / N/A | N/A / N/A |
| MSRP (New) | $33,395 | $36,095 |
Major-failure risk and insurance outlook for each vehicle are in their full reliability reports.
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Biggest Risks on Each
2017 Ram 3500
Diesel Emissions System
50,000-100,000 mi
Front Suspension & Steering
60,000-120,000 mi
Electrical System (TIPM & Sensors)
40,000-90,000 mi
2020 Chevrolet Silverado 3500HD
Engine & drivetrain
Electronics & infotainment
Wear items (brakes, suspension)
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Editorial Take
Comparing a 2017 Ram 3500 with a 2020 Chevrolet Silverado 3500HD pits a robust, proven heavy-duty platform against a significantly refreshed and more modern competitor. These trucks are often considered by individuals and businesses requiring maximum towing and hauling capability, such as contractors, farmers, RV enthusiasts, and those with large trailers. Key decision factors revolve around raw capability, interior technology and refinement, long-term reliability, and of course, the price difference that comes with a three-year age gap and a generational leap in design for the Silverado. While the Ram offers a strong value proposition as a used truck, the Silverado brings updated powerplants, a completely new interior, and advanced towing technologies to the table. HEAD-TO-
Reliability & Common Issues
2017 Ram 3500: 1. EGR Cooler Issues (Cummins Diesel): Some owners of 2013-2018 Cummins diesel engines have reported issues with the Exhaust Gas Recirculation (EGR) cooler, potentially leading to coolant leaks or performance degradation, particularly in the 80,000-120,000 mile range. 2. Steering Linkage Wear: Reports of premature wear in front-end steering components, such as track bars and tie rods, can lead to a loose steering feel or "death wobble" in some cases, often appearing around 60,000-100,000 miles. 3. Uconnect Infotainment Glitches: The Uconnect system, while advanced for its time, could occasionally experience software freezing, lagging, or connectivity issues. 2020 Chevrolet Silverado 3500HD: 1. Diesel Exhaust Fluid (DEF) System Sensor Failures: Early examples of the L5P Duramax have seen occasional reports of DEF system sensor malfunctions, which can trigger check engine lights and potentially put the truck into a reduced power "limp mode." 2. Infotainment System Software Bugs: As with many newly redesigned vehicles, the 2020 Silverado's advanced infotainment system could experience initial software bugs, including occasional screen freezing, Bluetooth connectivity issues, or slow response times. 3. Minor Fit and Finish Concerns: While generally well-built, some early production 2020 models had isolated reports of minor interior trim fitment issues or electrical gremlins, often resolved under warranty.
Value & Cost of Ownership
When comparing a 2017 Ram 3500 to a 2020 Chevrolet Silverado 3500HD, the initial purchase price is a major differentiator. The 2017 Ram, as a used vehicle, will typically be significantly less expensive, often ranging from $30,000 to $60,000+ depending on trim, mileage, and condition. A 2020 Silverado 3500HD, being a much newer and recently refreshed model, will command a higher used price, generally in the $45,000 to $80,000+ range. This makes the 2017 Ram a strong value proposition for those prioritizing initial cost savings. Insurance costs for both heavy-duty trucks will be on the higher side due to their size, power, and repair expenses, but will be relatively comparable, with the newer Silverado potentially having slightly higher premiums in some cases due to its higher replacement value. Maintenance costs for both are substantial, especially for diesel models which require more frequent and specialized fluid changes (oil, DEF, fuel filters). Parts for the newer Silverado may be slightly more expensive initially due to its newer design. Resale value will generally favor the 2020 Chevrolet Silverado 3500HD. As a newer vehicle on a more modern platform with superior technology, it will depreciate at a slower rate from its current used market price compared to the 2017 Ram 3500, which has already undergone the steepest part of its depreciation curve.
Editorial Verdict
Best for families: The 2020 Chevrolet Silverado 3500HD. Its significantly updated interior, more spacious Crew Cab, enhanced infotainment system with smartphone integration, and available advanced safety features like multiple camera views and driver assistance technologies make it a more comfortable and safer choice for family hauling and road trips. Best for commuters: Neither truck is ideal for daily commuting due to their size and fuel consumption. However, if forced to choose, the 2020 Chevrolet Silverado 3500HD would be slightly preferred. Its more refined ride quality and quieter cabin compared to the 2017 Ram offer a less fatiguing experience on longer drives. Best for enthusiasts: This depends on the enthusiast. For those who appreciate the tried-and-true power and deep aftermarket support of the legendary Cummins diesel engine in a slightly more rugged package, the 2017 Ram 3500 holds a strong appeal. For enthusiasts who demand the absolute latest in heavy-duty capability, powertrain technology, and integrated towing aids, the 2020 Chevrolet Silverado 3500HD, with its powerful Duramax/Allison combination and advanced tech, is the clear winner. Best value overall: The 2017 Ram 3500. While the 2020 Silverado is objectively a more modern and capable truck, the Ram offers immense towing and hauling capability at a significantly lower purchase price in the used market. For buyers needing maximum utility without breaking the bank on the initial investment, the 2017 Ram provides exceptional value, allowing potentially more budget for maintenance or aftermarket upgrades.
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